We measure first, then we fix.

You think you need more people, more hours, or different software. Perhaps you first need to know where your company's work gets lost. That is what we do, and this page explains how, from start to finish, before asking you for anything.

Book a thirty-minute conversation Online, no commitment.

Sound familiar?

If you recognise yourself in one or two of these, it is worth looking at the process before looking at the budget.

We live in Excel — and nobody trusts the numbers.
Our information sits in systems that do not talk to each other.
It is done by hand because it has always been done that way.
A WhatsApp group is, in practice, the most important system in the company.
If one person is out for a week, nobody quite knows how that gets done.
There is a printed sheet nobody knows where it ended up.
Closing the accounts at month end is always a last-minute scramble.
There are three versions of the same file, and nobody knows which is the right one.
Before a meeting, someone spends the morning gathering numbers from different places.
The owner still approves things they should be able to delegate, only because nobody wrote down how it is done.

The sum is the same in every company.

hours per month × 12 × hourly cost of the person doing it

You do not need us to do it. You need paper and honesty with the numbers. The cost is not the software you do not have yet: it is time, even when nobody writes it on an invoice.

The sum, with round numbers

A ten-minute task, thirty times a month: 5 h per month
Times twelve months: 60 h per year
At €15 an hour: €900 per year

Made up on purpose, so you can see the mechanism. Illustrative example. Fictitious data.

Five phases, in an order that is not skipped.

None of them starts by choosing software. What comes out at the end is called the Process Map.

Observe As long as it takes, inside the operation.
Measure The starting point is fixed before any work begins.
Assess We separate what is secondary from what is a real risk.
Resolve The highest impact first. Not all of them need software.
Follow up We measure again on the agreed date, from the same source.

A report that says where to start — and what we still do not know.

The Process Map says how the work happens today, where it is lost and where to start. It is not a two-year plan nobody will follow.

How the work happens today, not how the manual says it does
Where time is lost, with the source of every number beside it
What can be fixed without writing a line of code
What is genuinely worth automating
An annex of open questions: what we do not know yet, who is asked and by when
Where to start, and why there

The four possible origins of a number in the Map

verified
estimated
set by management
to be confirmed

What we do not promise

We do not promise numbers before measuring them.
We do not promise findings: we promise the order.
We do not promise that the Map ends in software: every Map carries at least one recommendation we do not carry out.
We do not promise a deadline for results.

The questions worth asking before you go ahead.

How much does it cost?

There is no price list, because it depends on what there is to map: a process that lives in an Excel file and a mailbox is not a circuit that crosses three departments. The thirty-minute conversation is for understanding the scope; the quote comes afterwards, in writing, before any commitment.

We are tied to other software.

We do not start by replacing what already exists. Process first, software second. One of the options the Map considers is making better use of what you already pay for.

Software is what we do after the Map, not before.

It is what we carry out when the Map recommends building: starting from the process that was observed and measured, not from a list of features.

We maintain open-source packages, listed on the site's packages page. What we build from a Map is quoted in writing, once the scope is defined, case by case.

This is not a sale. It is thirty minutes to see whether we make sense for each other.

We do not know whether what your company needs is a new system. What we know is how to find out: observe the process, measure what is lost and hand back a report in plain language — with at least one recommendation that gives us no work at all.

Thirty minutes, online, no commitment. If it makes sense to go ahead, we agree the scope and the quote follows in writing. No countdown.

You book a thirty-minute conversation, online. We get to know each other and understand what you want to solve.
We decide how the survey is done and which processes are in. You receive the quote in writing.
You receive the Process Map, with the order to start in.

Book a thirty-minute conversation

Online, no commitment.